Reviews

What Our Clients Say

At The Urban Paw, we are proud to deliver exceptional care to every pet we serve. Below are a few words from our amazing clients…

Pet Care Testimonials
(5.0)
"Samantha is truly the best when it comes to taking care of your dog! I was nervous about leaving my two five-month-old Pomeranian puppies with someone for the first time, (went traveling for a week) but choosing her was the best decision I could have made. From the very start, she put my mind at ease with her kindness, professionalism, and genuine love for animals. She did an absolutely amazing job, providing me with daily updates and adorable pictures that reassured me my pups were in great hands. Not only did she care for them, but she also made sure they had fun—taking them on exciting park adventures every day and giving them plenty of attention and affection. It was clear that she treated them like her own, and they absolutely adored her! If you're looking for someone reliable, loving, and experienced to care for your furry friends, I cannot recommend Samantha enough! She exceeded all my expectations, and I will definitely trust her with my puppies again in the future."
N.R.
(5.0)
"Sam has been a lifesaver for us! Our 14 month old toy poodle has incredible separation anxiety so finding Sam to sit with him while we have an evening out has been wonderful. Alfie jumps with excitement when Sam arrives and is calm and relaxed while we are out. My only regret in recommending Sam is that she may not be available when we need her because she will be so in demand!"
B.S.
(5.0)
"I am SO grateful I found Sam! She was incredible with my 13 month old teddy bear pup who has significant anxiety with outside walks and noises. My plans fell through last minute and needed someone to care for my pup for a week, and she stepped in to help me and agreed to take him just days before my flight. She was so patient with all of my requests and with my pup's in-home training schedule. She sent daily updates and was so loving and caring toward my pup. He was well cared for and was smiling in all his photos! I enthusiastically recommend Sam and will be using her for all of my care needs moving forward. Thanks for loving my puppy, Sam!"
J.M.
(5.0)
"I recently boarded my dog Guizmo at The Urban Paw for 4 days, and I couldn't be happier with the experience! From the start, Samantha was absolutely wonderful — she kept checking in, sending me pictures, and updating me on what Guizmo was up to. It honestly felt like I was right there with them. But the best part? Samantha worked some kind of magic — my baby who used to stop during walks or ask to be picked up actually started enjoying long walks! That alone is a huge win for us. I'm so grateful for the care and attention Guizmo received. I'll 10000% be bringing him back for another staycation. Thank you, Urban Paw (and especially Samantha) for treating him like your own!"
N.K.
(5.0)
"Samantha is a very pleasant and professional person. She was great with our dogs and very communicative. We would definitely book her again!"
B.D.
(5.0)
"I'm so thankful for the local Brickell Facebook group for recommending The Urban Paw. My boys absolutely love her. She's been keeping them for day care the last two weeks and they come home happy, peaceful, tired and can't wait to go back. She's a dog whisperer. My dachshund deals with anxiety and he's sooooo happy with her. Cash is my 3 years old hyper Shih Tzu and loves all of the toys she has for him to play with. The boys love their walks daily. She makes sure my senior dogs receives his medication and always sends updates. So thankful for her. They will board with her later this month and I know they will be spoiled! highly recommend!"
C.S.
(5.0)
"We had such a positive experience with The Urban Paw, especially with Sam, who took amazing care of our King Charles Cavalier puppy. From the start, Sam was punctual, professional, and very easy to communicate with. She went out of her way to accommodate our needs and made sure our puppy felt comfortable and cared for. What stood out the most was how much our puppy loved her! It gave us peace of mind knowing she was in such kind and capable hands. We truly appreciated Sam's friendly attitude and attention to detail. Highly recommend The Urban Paw and Sam to anyone looking for a trustworthy and loving pet sitter!"
L.O.
(5.0)
"Sam is amazing! I've always been very nervous about trusting someone with my fur babies but Sam eased our nerves by offering us a meet and greet before the first time we used her and we've come to her for pet care ever since then. She is so accommodating and goes above and beyond to make sure our pets are cared for and looked after. If you ever need a pet sitter I'd 100% always recommend Sam and her services."
L.R.
(5.0)
"Last minute needed a sitter for my overly anxious sweet boy Luigi. Thankful for Samantha that was able to assist with overnight drop in visits. Highly recommended."
P.F.
(5.0)
"Samantha is fantastic with my dog! Always on time, super friendly, and clearly loves animals. I get great updates after every walk, and my pup is always happy and well cared for. Couldn't ask for better!"
J.R.
(5.0)
"Samantha has been the dog sitter we were always hoping for!! We had several dog sitters, yet no one compared to Samantha! She is loving, caring and has treated our Leo like family!! Our Leo is very picky and the 1st time he met Samantha Leo was drawn to her. If you want a loving and caring dog lover, please don't hesitate to utilize Samantha!!"
L.O.
(5.0)
"Sam did an amazing job looking after my fur baby! She was prompt, responsive, and sent me updates while I was away. I was appreciative of the meet and greet and felt very comfortable leaving Nova in her care. I HIGHLY recommend Sam!"
K.B.
(5.0)
"Samantha was great! This was the first time using her for an overnight stay in our home. One of my dog’s is shy and a bit skittish and by the end of the stay, they were buddies. She was very organized beforehand confirming the meet and greet and then sitting dates and she’s very responsible and communicative. She also sent pictures throughout the day and gave us peace of mind. I would not only use her again but also recommend her to others. Thanks for making the pups feel at home and at ease with us away!"
R.F.
(5.0)
"We hired Samantha for the first time yesterday to look over our dog and she was fantastic! She’s communicative, responding quickly to our sitting request, providing frequent updates and even sent a message prior to leaving summarizing how it went and confirming all asks were met (i.e doors locked, collar off, etc). Which left me feeling comfortable knowing what good care she took of our dog and home. We’ll definitely be working with Samantha again!"
S.F.
(5.0)
"Samantha was fantastic with my dog, Marcela! She kept me updated the entire time I was away. My dog was in such good spirits throughout. Would definitely use her boarding services again!"
C.B.
(5.0)
"Samantha took amazing care of Lucca during his stay. Lucca is usually shy and he acclimated rather quickly at Samantha’s home. She followed the instructions, gave me updates and photos throughout the day, I cannot recommend her enough!"
A.K.
(5.0)
"My dog Lucy liked Samantha immediately and seemed very calm in her presence. Samantha has stayed with Lucy for short term and overnight sitting and sends updates and photos showing Lucy looking happy and relaxed."
J.S.
(5.0)
"Sam was so great for watching our Murray! She was super punctual and kept us updated throughout the time we were away. I would 100% use her services again!"
A.R.
(5.0)
"I cannot recommend The Urban Paw enough! From the moment I met Samantha, I knew my dog would be in the best hands. She has such a natural love and understanding of animals, and my pup immediately felt comfortable with her. While I was away, she went above and beyond, keeping me updated with thoughtful messages and adorable photos that gave me complete peace of mind. Samantha followed my dog's routine perfectly, and when I returned, he was happy, healthy, and clearly well-loved. It's rare to find someone you can fully trust with your fur baby, but Samantha truly exceeded every expectation. I will absolutely be booking with her again and recommending The Urban Paw to every pet parent I know!"
R.N.